Privacy Policy

1. Introduction

Welcome to AIVO SEO (“we,” “our,” or “us”), a service operated by JumonAI, Inc., incorporated in Tokyo, Japan. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI Visibility Optimization service. We respect your privacy and are committed to protecting your personal data.

This policy applies to information we collect through our website, platform, and related services (collectively, the “Service”). By accessing or using our Service, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

We collect several types of information from and about users of our Service:

2.1 Personal Data

Personal data refers to information that identifies you as an individual. We may collect the following personal data:

• Contact information (name, email address, phone number, business address)
• Account credentials (username, password)
• Billing information (payment method details, billing address)
• Profile information (job title, company name, profile picture)
• User preferences and settings

2.2 Usage Data

We automatically collect certain information about how you interact with our Service:

• Log data (IP address, browser type, operating system, referring pages)
• Device information (device type, screen resolution, mobile network)
• Usage patterns (features used, time spent, interactions)
• Performance data (load times, errors)

2.3 Content Data

To provide our AI visibility optimization services, we may collect:

• Brand information and content you submit for analysis
• Keywords, queries, and search terms you want to track
• Competitor information you provide
• Results of AI visibility tests and analyses

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our Service
• Processing transactions and managing your account
• Analyzing your brand's visibility in AI platforms
• Generating reports and recommendations
• Sending notifications, updates, and support messages
• Responding to your inquiries and requests
• Personalizing your experience
• Detecting and preventing fraud and security issues
• Complying with legal obligations

We process your personal data based on one or more of the following legal grounds:

• Performance of a contract (our Terms of Use)
• Your consent
• Our legitimate business interests
• Compliance with legal obligations

4. Data Sharing and Disclosure

We may share your information with the following categories of recipients:

• “Service Providers:” Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service.
• Business Partners: With your consent, we may share your information with business partners who offer complementary services.
• Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as a business asset.
• With Your Consent: We may share your information for other purposes with your explicit consent.

We don't sell your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure network architecture and firewalls
• Regular security assessments
• Access controls and authentication procedures
• Staff training on data protection

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.
• Rectification: You can request correction of inaccurate or incomplete information.
• Deletion: You can request deletion of your personal data in certain circumstances.
• Restriction: You can request that we limit how we use your data.
• Data Portability: You can request a copy of your data in a structured, machine-readable format.
• Objection: You can object to our processing of your data in certain circumstances.
• Withdraw Consent: You can withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the information provided in the “Contact Us” section. We will respond to your request within the timeframe required by applicable law.

In some regions, you also have the right to lodge a complaint with a data protection authority.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your interactions with our Service. Cookies are small data files stored on your device that help us improve our Service and your experience.

We use the following types of cookies:

• Essential Cookies: Required for the operation of our Service, such as session management and security.
• Analytical Cookies: Help us understand how users interact with our Service by collecting anonymous information.
• Functional Cookies: Enable enhanced functionality and personalization.
• Targeting Cookies: Record your visits to our website, the pages you visit, and the links you follow.

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our Service.

8. International Data Transfers

We are based in Japan and process data globally. Your personal data may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

When we transfer your data internationally, we take appropriate safeguards to ensure your data remains protected in accordance with this Privacy Policy and applicable law. These safeguards may include:

• Standard contractual clauses approved by relevant data protection authorities
• Binding corporate rules for transfers within our corporate group
• Compliance with regional certification frameworks

9. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The duration of our ongoing relationship with you
• Legal obligations to retain data for certain periods
• Statute of limitations under applicable law
• Our legitimate business interests

When personal data is no longer necessary, we securely delete or anonymize it.

10. Children's Privacy

Our Service is not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Service after changes to the Privacy Policy constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@jumonai.com
Address: Tokyo, Japan